Privacy Policy

Last updated: May 2025

1. Terms of service

These terms of service ("Terms", "Agreement") are an agreement between the website operator ("us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

2. Who we are

NAM Distribution Ltd is a UK-registered company. Our registered office is at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF. We are the data controller responsible for your personal data.

If you have questions about this policy or how we handle your data, you can contact us at sales@namdistribution.co.uk or by post at the address above.

3. What data we collect

We may collect and process the following information:

• Name, email address, phone number and company name when you submit a contact form
• Technical data such as your IP address, browser type and operating system
• Usage data about how you interact with our website, via analytics cookies
• Any information you choose to provide in the message field of our contact form

4. How we use your data

We use the information we collect to:

• Respond to enquiries submitted through our contact form
• Improve the performance and content of our website
• Comply with legal obligations
• Send follow-up communications where you have consented or where we have a legitimate interest

5. Legal basis for processing

We process your personal data under the following legal bases:

• Contract: where processing is necessary to respond to your enquiry or fulfil a service request
• Legitimate interests: where we have a business interest in understanding how our website is used and improving our communications
• Consent: where you have explicitly agreed to receive marketing communications
• Legal obligation: where we are required to process your data by law

6. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We are not implying any approval, association or endorsement of any linked website unless specifically stated. You should review the privacy policies of any website you visit via a link from our site.

7. Use of cookies

Our website uses cookies to personalise and improve your experience. You can configure your browser to notify you when cookies are sent or to reject them entirely. For full details of the cookies we use, please read our Cookie Policy.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for up to 24 months unless an ongoing business relationship exists.

9. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (the "right to be forgotten")
• Object to or restrict processing of your data
• Request portability of your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at sales@namdistribution.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact us

If you have any questions about this Privacy Policy, please contact us or write to us at:

NAM Distribution Ltd
167-169 Great Portland Street, 5th Floor
London, W1W 5PF
sales@namdistribution.co.uk